Privacy Policy

1. Introduction

MONVO LLC ("we," "our," or "us") operates AnalyticsPro, a privacy-focused web analytics platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

We are committed to protecting your privacy and ensuring the security of your personal information. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information, such as:

Name and email address when you create an account
Contact information when you reach out to us
Payment information for billing purposes (processed securely by our payment processors)
Company information if you provide it

2.2 Usage Data

We collect information about how you access and use our service, including:

Device information (IP address, browser type, operating system)
Log data (access times, pages viewed, time spent)
Analytics data from websites using our service
Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for various purposes:

To provide and maintain our service
To notify you about changes to our service
To provide customer support
To gather analysis or information to improve our service
To monitor usage of our service
To detect, prevent and address technical issues
To process payments and prevent fraud
To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business
Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
With Your Consent: We may share information with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication measures
Secure data centers and infrastructure

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in this Privacy Policy. We will retain and use your information to the extent necessary to:

Comply with our legal obligations
Resolve disputes
Enforce our agreements
Provide ongoing services

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request copies of your personal information
Rectification: Request correction of inaccurate information
Erasure: Request deletion of your personal information
Restriction: Request restriction of processing
Portability: Request transfer of your data
Objection: Object to processing of your personal information

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

For more detailed information about our use of cookies, please see our Cookie Policy.

9. Children's Privacy

Our service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place to protect your personal information when it is transferred internationally.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.